FREQUENTLY ASKED QUESTIONS

 
Thank you for being part of a sustainable culture with a minimum generation of waste. We would like to answer all your questions on this page, but if you have further questions, write to us at hello@nanahgoods.com

Why choose solids? 
Solids are an ecological alternative for personal care. They are made with natural ingredients and free of toxic or chemical harmful to your body and the planet. They eliminate the use of containers, and packaging, since they usually come wrapped in paper, or recycled cardboard boxes. They save 60% to 70% of water in their production. Being concentrated, they last 3 to 6 times longer than a bottled product, most bottled products are made up of 80% to 90% in water and are light, easy to transport, you no longer have to worry about spills.
 
Are your products natural? 
All our products are made with 100% natural ingredients, such as extracts and pure oils, which come from nature, give us their properties and are easily reintegrated into the soil.
Our solids do not contain parabens, sulfates, or SLS, which is oil-based and harmful to the planet. 
At NANAH we use SCI (Sodium Cocoyl Isethionate), derived from coconut oil, it is a natural, renewable, and biodegradable resource; Furthermore, it does not contain palm oil, an ingredient linked to massive deforestation, and the displacement of indigenous populations and rural communities. 
 
Are your products vegan? 
90% of our products are vegan. 
 
Are your products free of animal cruelty?  
Yes, 100% of our products are animal cruelty free, we do not do any kind of testing on animals. 
 
Do I help the planet by using solids? 
Absolutely!
Today, the planet suffers from an unprecedented environmental crisis. The cosmetic industry alone produces 120 billion containers annually, and we have flooded our rivers, lakes, seas, and oceans with plastic waste, which after disposal, takes 450 years to degrade.

 

How can I purchase your products?
The products are already available and can be purchased through our online store www.nanahgoods.com or at our authorized points of sale in Mexico.
 
How to know if the product is from Nanah Sustainable Goods?
All our products carry a label with ingredients, weight and method of use. 
 
How do i care for my solids?
It is recommended to keep them in a cool and dry place, away from water and humidity. Preferably keep them in the soap dish and avoid keeping them moist in a closed place. Avoid temperatures above 40 degrees Celsius. 
 
Is it safe to buy on your page? 
Completely! It is 100% safe to buy on our page, and we have an electronic security certificate to protect you.
 
What payment methods do you accept to make purchases on your page? 
We accept all major credit, debit and PayPal cards.
 
Do you make national and international shipments?
Yes, we ship to all of Mexico, and anywhere in the world. 
 
How can I validate a discount code or a gift card? 
It is very simple! Choose the products you are going to buy and when making the payment (check out) you can enter the code and your discount will automatically be applied.
 
How can I become a Nanah distributor?
Send us an email to hola@nanahgoods.com with all the details of your store, name and telephone number, and we will contact you immediately.